Frequently Asked Questions
You are being invited to contribute information to app/website/feature phone as part of a research study that explores the idea of ‘liveable lives’ for lesbian, gay, bisexual, trans and queer (LGBTQ) people. This information sheet will give you the full details about what this research is about, and how the information will be used.
Please email us if anything is not clear or if you would like more information. More contact details for both India and the UK can be found on our contact pages (link).
What is the purpose of research?
The purpose of this research is to understand and develop the concept of ‘liveable lives’ for LGBTQ people.
What will I be asked to do?: If you agree to be involved, you will complete the sign in form (there are three compulsory questions and the rest are optional), and then have access to surveys, my moments (for photo upload) and discussion forum. You can create a profile with picture and a few lines about you. You can choose what to participate in:
• You can submit answers to the survey questions
• You can upload pictures and tell us about your experiences of different places under ‘my moments’
• You can also start or respond to discussions in the discussion forum.
Do I have to take part?
It is up to you to decide whether or not to take part. You are free to stop taking part at any time and without giving a reason.
What if I don’t want to be part of the research and want to remove my information?
If you wish to withdraw any data you have provided you can ask to delete all or part of the information on your profile by emailing [email protected] You can ask for your members profile to be deleted also, but this means you will not be able to access the members area of the app/website. You do not need to give a reason, and you will incur no negative effects, nor will this affect your rights.
What are the benefits of this research?: The benefits of taking part in this research include helping to investigate new ways of understanding and improving LGBTQ lives through the concept of ‘liveable lives’. This could potentially improve ways of measuring ideas like ‘LGBT-friendliness’. You might also benefit from sharing information and resources with other LGBTQ people in India and the UK.
Will people know who I am?: You will not be named in any of the project’s outputs. You will be assigned a fictitious name, and anything in your data that would identify you will not be used. Your email address needed to register and sign in, will not be kept with your data or passed to the research team.
If you choose to put up a picture of yourself and offer identifying details in the 2-3 lines that are going to be part of your member profile, other people on the discussion board will see this. There is a risk that you might be identified. If you are worried about this, please use a non-identifying picture and vague terms to identify your interests. None of the sign up information will be available to other members.
What are the risks?:
In the members’ area of the app, only those who say they are LGBTQ will be allowed to join. However, we cannot monitor if people are telling the truth. If we identify someone who is using the site but is clearly not LGBTQ, we will remove their user profile, this might include straight people interested in voyeuristic experiences or journalists. The information will be data protected, so that it cannot legally be used in newspapers or journalistic content.
What if I find being involved in the research upsetting/distressing?:
You might find replying to some of the questions or thinking about your experiences upsetting or distressing. Please do not continue with conversations, comments or surveys if you are getting upset. If you want us to use what you have already done then click submit, if not simply close the app or website. Click here for details of support organisations in the UK and click here for support organisations in India.
How will you use my email address?
Your email address is used to log in each time you access the website. If you forget your password, we will email this to you. We will also use this email to send you information about this research from time to time. We will not pass the email onto any third parties, and it will not be used for advertising. We will not store your email with the data you submit for the purposes of the research only to allow the app to work and make sure your information is linked to your account.
How will my information be used?:
Your data will be used by the researchers to investigate the concept of ‘liveable lives’ for LGBTQ people. Your pictures may be uploaded to our gallery, if you give us permission to do so. Only pictures that have no identifying features, are not offensive, are not advertising something, and do not contain nudity will be uploaded.
All data that you submit to the website will be considered information that can be used for the research. You will be reminded of this on regular occasions.
Data may be used by the project in published reports and presentations, and in academic books and articles – you will not be named or identified in any of these outputs. Any data you provide or create will be treated with respect and not discussed by the researchers informally or outside of the project and its outputs.
Anonymised data will also be stored as part of the UK Data Service, an archive of data for use only for research and teaching purposes. This archive is not open to the public and can only be accessed by registered users. These users are legally bound not to use data to attempt to identify you, and not to disseminate data which would identify you.
How will what I say be stored?
All the information that you give us via the app and the website will be collected in relation to the information you gave us to sign in (e.g. sexual identity/orientation, gender identity, age etc.). This means that the information will initially be connected to your email address. However, before the information is passed to the researchers, your log in details will be removed.
Your information will be collected on a cloud based storage system. There is always a risk of someone hacking these systems. To make sure that doesn’t happen, we have used these security features, and all data is stored on UK servers and comply with the Data Protection Act:
Data transmitted over the Internet from the user to the server is encrypted using an SSL (Secure Socket Layers) Certificate. Data is stored in a MySQL database on a Virtual Private Server (VPS) protected by passwords.
An extra layer of security is provided by the Cloudflare Content Delivery Network. More details can be found here:https://www.cloudflare.com/features-security
Storage of Database User Names and Passwords:
Database user names and passwords are stored in a file separate from the executing body of the program's code. This file is not world readable or writeable (can’t be accessed from the public Internet).
Database credentials reside on the MySQL database server. In this case, a hash function number identifying the credentials is stored in the executing body of the program's code.
Further information, problems and complaints: If you wish to be informed of the results of the research after this project’s completion, you can contact the researchers. If you encounter any sort of problem or have a complaint please contact Kath Browne or Niharika Banerjea. If you would like to speak to a different person, please email the School of Environment & Technology at the University of Brighton or call them on 01273 642288, and they will be able to assist you or direct you to someone who can. You can also contact Sappho For Equality.